Sales and relationship management
Track accounts, contacts, leads, opportunities, tasks, calls, meetings, cases, notes, and related activity in one CRM workspace.
Lucrum CRM helps authorized business teams manage accounts, contacts, leads, opportunities, tasks, cases, meetings, calls, calendar activity, and email-related CRM workflows from a controlled CRM environment.
Track accounts, contacts, leads, opportunities, tasks, calls, meetings, cases, notes, and related activity in one CRM workspace.
Customer CRM environments are deployed separately so each customer's data, files, routes, secrets, and backups remain isolated from other customers.
Google Workspace access is optional and must be explicitly connected by an authorized user. Google sign-in is separate from Gmail, Contacts, and Calendar access.
When a user chooses to connect Google Workspace, Lucrum CRM may let that user view and use selected Gmail, Contacts, and Calendar data inside CRM workflows. The integration is designed around user-visible features and explicit user actions.
Users may view mailbox information and message content, send or reply to emails, and take explicit mailbox actions such as marking, archiving, restoring, trashing, or labeling messages if those features are enabled.
Reading a message in Lucrum CRM does not automatically mark it read, archive it, trash it, or otherwise change Gmail state.
Users may review Google contact details to help match, link, or create CRM contacts. Lucrum CRM does not automatically create CRM records from Google Contacts without a user review/selection step.
Users may view relevant Google Calendar events in CRM context. Calendar data is used to support scheduling and relationship workflows, not advertising or unrelated analytics.
Users can disconnect Google Workspace access from Lucrum CRM. Disconnecting revokes CRM access to Google APIs and starts deletion of broker-held Google tokens and stored Google-derived data according to the retention rules in our Privacy Policy.
Public review environments use fake CRM data and a review Google account. Reviewers do not receive live customer data or production customer CRM access.
Support: support@lucrumindustries.com
Privacy: privacy@lucrumindustries.com
Security: security@lucrumindustries.com